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Applause News

Advancing Digital Quality: Applause Integrates Advanced AI Capabilities with IBM watsonx.ai

We’re excited to announce that we are collaborating with IBM to integrate advanced AI capabilities and IBM Granite models from IBM watsonx.ai into our platform.
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Digital Quality Media Trends in 2024

Explore key digital quality trends in media for 2024, including localization, accessibility and AI.
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IDC: Applause Drives Real Business Value

Organizations are continually pressured to do more with less, striving to deliver high-quality software without inflating budgets.
Blog - Keys to Quality Health and Wellness Experiences

Keys to Quality Health and Wellness Experiences

Dig into data and insights from our State of Digital Quality in Health and Wellness 2023 report.
Blog - International Women’s Day 2023: Embracing Equity

International Women’s Day 2023: Embracing Equity

Read an interview with Crystal North, Director of Sales Enablement, Air Force combat veteran, and leader of Applause’s new women’s affinity group.
Blog - Applause Launches Ready

Applause Launches Ready, Test, Go. Podcast

New digital quality podcast features expert guests talking software engineering and quality
Blog - Celebrate Women In Tech Month

Celebrate Women In Tech Month

Each May, we highlight some exceptional female uTesters and Applause employees to learn about their careers in the tech industry.
Blog - Pulsing Perceptions and Use of AI Voice Apps

Pulsing Perceptions and Use of AI Voice Apps

Applause surveyed its global testing community on expectations for voice and AI technologies

Crowdtesting

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Insights From a Senior User Experience Researcher

Meet one of our global community members as she talks about her experience with real users
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When Voice Assistants Miss the Mark: The Need for Inclusive Design in Voice Tech

Learn the challenges of voice recognition accuracy, offers solutions to improve brand discoverability, and explores the future of voice search.
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9th Annual Women in Tech Month: Community Perspectives

Meet a few of the outstanding members of our testing community and learn what inspires them to innovate every day, in every corner of the globe, as we wrap up our annual Women In Tech Month.
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Payment Testing 101: Frequently Asked Questions

If your business can’t accept payments, you’re not going to be in business for long.

March Madness Off the Court and On: Media and Gambling/Sportsbook Are Under Pressure To Perform

Which broadcasters and sportsbook apps will deliver great performances, game after game, all month long?

Customer Journey Testing FAQs Answered

Learn why customer journey testing is an imperative for businesses

3 Digital Quality Priorities for 2024

It’s not too late to set priorities for the year ahead — focus on these three things to boost your QA team’s quality, consistency and efficiency.
Blog - Pave the Way for Speedy

Pave the Way for Speedy, Simple Cross-border Payments

Traditionally costly and cumbersome, it’s time to streamline cross-border payments

Customer Stories & Insight

A woman performs functional test ion a software applications

The Path to Functional Testing Excellence

Learn how to achieve functional testing excellence with Applause's proven framework. Improve your digital quality and user experience today.
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Serving Up Digital Quality in Global QSR Launches

See how to ensure your QSR satisfies global appetites with these tips for launching in new markets.
People gathered around a computer screen evaluating a UX design.

Optimize Digital Experience With UX Research

Learn the methodologies, strategies and real-world applications of UX research and how these approaches can be integrated throughout the product development lifecycle to create user-centered products and experiences.
A developer sits at their desk in front of two big monitors, looking out of the window at a city skyline.

Testing Generative AI: 3 Approaches to Ensure Quality, Accuracy and Safety

Here are three key approaches, backed by real-world case studies, that showcase the importance of human insight in ensuring the quality, safety and efficacy of your Gen AI solutions.
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Empower Everyone: How the Microsoft Power Apps Team Continuously Improves Software Accessibility

Gain insights on accessibility and usability from three Microsoft usability experts. Learn from their experiences and strategies for advancing software accessibility and how involving persons with disabilities early in your SDLC is key.
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Digital Accessibility in 2024: Some Progress, Some Plateaus

While digital accessibility is a higher priority for many organizations, there’s room for improvement in terms of resources and progress.

3 Keys to a Successful Digital Launch in Africa

While tremendous opportunities exist for first movers in Africa, there are also many complexities. Here’s how to prepare for launch in this growing market.

Credit Card Rewards Demystified: Give the People What They Want

If your credit cards rewards program isn’t paying off in greater card use and increased customer loyalty, you need to find out where you’re missing the mark.

Dev & QA Trends

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Travel and Hospitality Digital Quality Trends in 2024

Learn about recent digital quality trends in the travel and hospitality field from client team in the field. In addition, they impart insights on how many issues can be resolved, along with best practices.
Two software developers creating a user-centric testing plan.

The Role of Personas in User-Centric Testing

Improve software quality with persona-based testing. Learn how to implement this user-centric approach for better UX and customer satisfaction.
Programmers sit at their computers.

Recognising and Avoiding the Automation Bias

This article is a summary of Adonis Celestine's presentation at the AutomationSTAR conference in Vienna in 2024 entitled 'Tech Triumphs and Human Trials.'
Frustrated young woman rests her head on her phone while trying to cancel recurring subscription

Unsubscribe With Ease: New Law Streamlines Subscription Cancellations

California’s new click-to-cancel law requires organizations to make canceling subscriptions as easy as the sign-up process.
A woman sits on a couch pointing a remote at a TV.

Digital Quality Media Trends in 2024

Explore key digital quality trends in media for 2024, including localization, accessibility and AI.
Image of travelers in an airport checking in for flights.

It’s the Journey, Not the Destination: Travel Perks Matter

Testing travel loyalty programs is critical. To do this correctly, organizations must use real users in real-life travel to gain key insights.
A customer interacts with a recently purchase pair of headphones.

Incorporating Customer Feedback into Testing Strategy

Prioritize the user experience with customer-centric testing. Learn how to leverage user feedback for software quality assurance success.
Closeup of a Caucasian woman's hand shopping for clothing on a mobile phone.

Digital Quality Retail Trends in 2024

Without insights, actions are often misguided at best, or wrong. Learn about the latest issues and trends impacting retailers.