Arvixe Knowledge Base

AI-Driven Support Resources

Our support resources, made for you.

We have a vast knowledge base with articles, guides, how-tos, instructions, and answers to our most frequently asked questions.

Educational resources you can trust.

WebsitePanel Overview

This article will discuss the basics of navigating around your WebsitePanel.

General Email Troubleshooting

This article provides troubleshooting steps for your email.

How to Setup Contacts and Sub-Accounts

This article provides steps in updating your Billing account and sub-account contacts.

Change or Reset Control Panel Password

This article discusses how to change or reset your control panel and billing account passwords.

Vital information for your everyday life

cPanel/WHM/Linux

Multiple cPanel Logins

What are the paths to ffmpeg, mencoder, mplayer, flvtool2 and more...

The DirectoryIndex directive sets the list of resources to look for

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Mail

Setting Up Email on Outlook 2016

Setting Up Email on Outlook 2019

G Suite Mail Setup

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Windows Plesk

Remote Desktop Connection - WSP

How to View Website Statistics - Plesk

How to Install and Modify Applications - Plesk

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Domains

How to Update your Nameservers

Viewing a domain using hosts file

What is the lowest price I can sell a domain?

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Third Party Applications

Joomla DNP Auto-install

When Publishing an application using Visual Studio 2010, file permissions are altered

Getting MSChart Controls Working at Arvixe

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ASP .NET / ASP

Troubleshooting: "Validation of viewstate MAC failed" Error

What connection string should I be using for my DNN (DotNetNuke) Installation?

When using the Microsoft.XMLHTTP component, my ASP script hangs

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MSSQL

Plesk Control Panel

Do you allow remote MSSQL access?

How do I connect to the MySQL server using Classic ASP?

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Connection/Site Viewing Issues

How Do I Run a Traceroute on a Mac?

My site is showing the following error: HTTP Error 503. The service is unavailable.

Clearing your Internet Cache

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Billing

How To Pay Invoices

How do I change my payment term?

Adding an alternative email address to your billing account

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General

How to Submit a Ticket

How long has Arvixe been in business?

How to Submit a DMCA Complaint

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WebsitePanel / Helm / Windows

WebsitePanel Overview

How to Create a Virtual Directory - WSP

Component Checker

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SSL

Transferring an SSL certificate to Arvixe

Want to Buy an SSL Certificate?

Self-Signed SSL Certificate

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