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Move external broadband cable and box

Hi guys,I am having building work done on the front of my house and the builders will be knocking down the wall where my broadband box is currently located.How do I arrange for someone to come out and move the cable/box to another location?

gav314ho by • Just joined
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Blank screen with sound on Prime and Netflix

Hi,looking for answers to an odd one. Up until yesterday I had access to all the usual apps absolutely fine - NetFlix, Prime, Disney+, YouTube etc. All of a sudden yesterday evening, however, Amazon Prime and Netflix simultaneously developed some kin...

Mavs82 by • Tuning in
  • 223 Views
  • 3 replies
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Problems with contract

Hi all, if you can remember Max Bygraves, I'm sure it was him, " Let me tell you a story".I renewed my contract in November last year, I even have an email dated 11-11-2023 14:08 telling me it is all sorted! Minimum contract length 18 months!I'm a bi...

ma1lD by • Joining in
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Prime tv on virgin

I'm watching football on prime tv and it's great picture sound everything but when I put it on on my second box it's very jumpy and it also has subtitles and I can't take them off and yes I've tried the subtitles button on remote 

Wallop70 by • Joining in
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False renewal contract

I am out of contract in October. I signed into virgin media and chose to renew my broadband contract using the renewal deal button. This triggered paperwork and I have received my new contract. On speaking to a member of the virgin media team I under...

Charged for ppv 18 channel with no warning

Hi, As embarrassing as it is I was browsing through ppv adult channels and as you know for over 18 content you have to add you pin, even for the freeview items. So as I entered in for what I believed was a free channel, without any warning I was told...

Rh2402 by • Tuning in
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Latest from our Blog

How to watch this year's UEFA finals

The final stages of the European football season are up on us and you can watch all three UEFA finals for no extra cost with Virgin TV.  There may be no British involvement this year, but there are st...

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